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Chronogolf

Chronogolf

www.chronogolf.com
What is your customer experience with Chronogolf?

Chronogolf Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Chronogolf has a 1.6 star rating from 10 reviews and 14% of users would likely recommend; consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Check Chronogolf reviews for recurring reports about billing and refunds before booking.
  • Expect limited or slow customer service and plan to contact the golf course directly if urgent.
  • App is convenient when it works but verify charges and confirmation emails.

Negative Feedback / Risk Areas

  • Frequent Chronogolf customer complaints about unauthorized or incorrect credit card charges.
  • Widespread inability to reach a human for cancellations, refunds, or account help.
  • Reports of account validation failures, poor website/app functionality, and high price levels.

Positive Feedback

Users find the service easy and handy when bookings and payments process correctly.

View full overview ›

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Show reviews that mention
service refund golf option customer answer account phone tee credit
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Anonymous
map-marker Sunnyvale, California

Can’t register

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I tried to contact Chronogolf because I could not create an account. The emailed validation code never came.

Could not speak to a human.

the response was always the same - how to create an account - not my issue of receiving a validation email. Super annoying and a wast of time.

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User's recommendation: stay away

Esta Cnh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incorrect charge to credit card

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They charged my card for a green fee after I selected the game coupon option. I had to email them to initiate a refund.

View full review
Loss:
$40
Pros:
  • Handy
Cons:
  • Charges your credit card quickly without confirmation

Preferred solution: Full refund

User's recommendation: Pay attention when using the app, there's no confirmation that your card will be charged

Amberleigh Cfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Chronogolf is a ripoff!

Chronogolf steals your money and does not book a tee time with the golf course.

Then they give you the run around and there is no way to talk to anyone.

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Anonymous
map-marker Montreal, Quebec

Cancelation

We had booked a golf day on September 17 at 1 oclock at the lakes of Banyan then we cancelled it 24 hours in advance and I still got charged on my credit card

I am looking to have this rectified if possible if someone can call me or email me back that would be great thank you

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Rheana Xda

To cancel a tee time

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Need to cancel a tee time due to family emergency and impossible to get through on the phone. Need better service

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Kaylani Okc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No help at all

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Ive tried several times to contact someone. No answer and then disconnects.

Terrible system. I am trying to correct the name on my account

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Anonymous

Refund

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Cannot reach customer service by phone. Website poor when using prepaid chits. Cannot cancel a booking made within the same

View full review

User's recommendation: Avoid

Naoki Unz

No answer

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Updated by user Jul 06, 2025

Don't use them.

Original review Jun 21, 2025

Tried calling Chronogolf and got no answer. Emailed them and was told that the golf course would reimburse me. At the golf course they say no I have to call Chronogolf and we all know how that will work out.

View full review
Anonymous
map-marker Wayne, Pennsylvania

App not allowing me to sign in

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App refused to let me in and I cannot get a hold of any consumer service reps to help with the problem.

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Nicole B Iio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Prix argent sur ma carte sans authorization

Vous mavez facturé sans mon autorisation lorsque jai réservé et jai des coupons pour jouer la bas et cest moins chère Jessaie de vous rejoindre depuis et incapable. Veuillez svp me contacter avant mardi.

View full review
Loss:
$162
Conrado Ipj

Attempting to cancel a service through chronogolf

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There wasnt even an option to connect with someone, this was pointless. Ive tried 4 different customer service numbers and I am still unable to get any help.

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Yasha Tkl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reservation

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Received email canceling reservation. No refund.

No one to talk to.

Zero help or responses. If you cancel reservation you should refund automatically.

View full review

User's recommendation: Do use app

Rashae Chn

Refund

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I cannot reach after 3 days of trying the number 1-80*-***-****, get put on hold and after 10 minutes number disconnects!

I have sent 2 emails and only get response somebody will review my request!

I have been trying to get my reservation refunded, but no response on all my attempts!!

My reservation number is 3J6V-0Y2M! Please help!!!

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Jeffrey J Ktt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gatlinburg, Tennessee

Refund golf course closed due to weather

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Phone would ring get the typical phone call is recorded for training purposes then it would hang up on me. Was unable to talk with anyone after multiple attempts.

Had my golf day canceled because course closed due to bad weather. Could not move money that I paid for a Tuesday to the Friday of the same week because the golf course who uses Chronogolf to book tee times isnt allowed to do that.

View full review
Loss:
$167
Pros:
  • Easy
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Call golf course and book directly through them. Never use Chronogolf

Kerensa Sgm

I am in Florida they booked me in Texas they notified me rain thunderstorms

I am in Florida they booked tee time in Texas course is in thunderstorms Im not in Texas having hard time reaching a human Chronogolf booked me in Texas I am in Florida

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Jaselyn Xos

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund for one player Wednesday, Nov.15 at Crown Isle @ 12:18 PM. Andrew Borbas was sick.

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I would like a refund for one player who was sick in our group. I booked a tee time thru Chronogolf on Nov.

12 for golf at Crown Isle Golf Course for four players and Andrew Borbas was ill and could not attend. I paid $129.37 for four players and would like to be refunded for the one player. The booking was for Nov.

15 @ 12:18 PM. Cheers

View full review

User's recommendation: Book golf for hot deals thru Chronogolf

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